Glass & Stone Mosaic Distributors of America, Inc. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and quote requests, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described below.
Information we collect
We collect information you provide directly to us, such as when you request a quote, open a trade account, or contact us with a question.
- —Contact details — name, company, email address, phone number, and shipping or project address.
- —Order and quote information — the products, quantities, sizes, and finishes you inquire about.
- —Account information for trade customers — business name, resale or tax documentation, and billing details.
- —Website usage data — IP address, browser type, and pages viewed, collected automatically through cookies and similar technologies.
How we use your information
We use the information we collect to operate our wholesale business and respond to you.
- —Prepare and send quotes, process orders, and arrange delivery.
- —Manage trade accounts and verify eligibility for wholesale pricing.
- —Respond to inquiries and provide customer support.
- —Send updates about products, availability, and order status.
- —Maintain the security of, and improve, our website and services.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may affect some site features.
How we share information
We do not sell your personal information. We share it only as needed to run our business or comply with the law, including with:
- —Service providers such as shipping carriers, payment processors, and IT vendors who act on our behalf.
- —Professional advisors and authorities where required by law or to protect our rights.
- —A successor entity in connection with a merger, acquisition, or sale of assets.
Data retention
We keep your information for as long as needed to provide our services, maintain business and tax records, and comply with our legal obligations. When it is no longer required, we securely delete or anonymize it.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. Depending on where you live, additional privacy rights may apply; we will honor these as required by applicable law.
Third-party links
Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page, and significant changes will be posted here.